Updates & Support
Policy For Plugin

If you have an active license or plugin subscription, you will receive all plugin updates and premium support from Cool Plugins team.

Upon purchasing the premium version of the Automatic Translate Addon For Loco Translate plugin, you will be eligible to receive plugin updates and support in accordance with the following guidelines:

Plugin Updates:

After purchasing the pro version, you will receive a license key and the plugin zip file. Your subscription will determine whether you receive a yearly or 5-year or lifetime license key. You can download the latest update from the “My Account” page on our website and install it on your website if your subscription or license is still valid. Otherwise, you will need to renew your subscription to access the latest update.

We also offer update notifications within the WordPress admin dashboard to users with active license keys, making installation effortless with one click. Our updates comprise new features, bug fixes, and security enhancements to ensure that your website runs seamlessly and securely.

Plugin Support:

As long as your plugin license or subscription is active, you will receive support for all purchases made on our website. If you hold a 5-year license, you will receive support until the end of the 5-year term. Our support team can be accessed through our website’s support portal at https://locoaddon.com/support/ ⇗.

Please note that our support covers issues or bugs within our plugin only, and we do not provide free support for extra feature requests or code conflicts due to third-party plugins. We strive to respond to all requests within 24-48 hours.

Free Plugin Updates & Support:

For plugin free version, support and updates are offered through the WordPress support forum and plugin directory.

We are committed to providing our customers with the best possible experience when using our premium WordPress plugins. If you have any questions or concerns about our plugin updates and support policy, please do not hesitate to contact us.

Please refer to our terms and conditions page for more information: https://locoaddon.com/terms/ ⇗.